Terms of Service


By using the service provided on parentinterviews.co.nz website's ("Service"), a service of Learnspring Limited ("Parent Interviews"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Use of a Parent Interviews School/Organization Account

  1. You must use a valid email address for your Parent Interviews account.
  2. You must not use the Service for any illegal or abusive purposes.
  3. Only one account per school/organization is allowed.
  4. You are solely responsible for the security of your account and keeping your password safe.
  5. Your contact details must be kept up to date. If we cannot contact you, your account will be suspended.

Parent/Caregiver Registrations

  1. Your information provided when you register for an event, such as your name and optional information such as email address or phone number, will be stored by the Parent Interviews Service and made available to the school or organization hosting the event you are attending.
  2. Your information is retained for the lifecycle of the event, and all associated data related to your event registration are removed from our systems within 60 business days once the event has finished.
  3. You must not use the Service for any illegal or abusive purposes.
  4. You are solely responsible for the security of your account.
  5. You may delete any associated data with your registration for an event (including any bookings you have made) at any time from the Settings section in the booking portal.

Payment and Billing

  1. The Parent Interviews Service is a subscription service for schools and organizations. You pay in advance for each billing cycle on the first day of that cycle.
  2. You must renew your account before your subscription lapses to keep using the Parent Interviews Service.
  3. The Parent Interviews Service reserves the right to suspend service to subscriptions that are past due or delinquent.
  4. Your school is responsible for all charges incurred related to your Parent Interviews account, including any applicable taxes or extra service fees.
  5. The Parent Interviews Service may offer a "free-trial" period. Your subscription will lapse at the end of any free trial period unless you have opted to continue by entering payment details.


Parent Interviews will send you informational emails relating to your event registration, interviews and other activities on the Website. Parent Interviews may also send regular electronic newsletters for marketing or Service announcements, however any electronic newsletters will be limited to the administrators of School accounts.

You may opt-out of future emails using the link at the bottom of each email. If you wish to opt back into receiving emails, you may request this by contacting our support team.

Refund Policy

If you wish to ask for a refund or have an invoice cancelled, you need to send an email to [email protected]. Please include your school name, the email you use to log in, and the invoice number of the invoice in question.

Cancellation and Termination of Service

  1. You may at any time cancel your Parent Interviews account by sending an email to [email protected], provided that any past invoices have been paid.
  2. Any abuse of the Service will lead to termination of your account. Parent Interviews reserves the right to decide what is considered abuse of the Service.

Changes to Terms of Service

These Terms of Service may be updated from time to time without prior notice. The current Terms of Service are always available at https://parentinterviews.co.nz/terms.


  1. The Parent Interviews Service is provided "as is" and "as available".
  2. Parent Interviews reserves the right to modify the Service from time to time at any time, including adding and removing features and package types.
  3. Parent Interviews reserves the right to discontinue the Service at any time after a 30-day notice via email.
  4. Parent Interviews reserves the right to change the prices for the Service and any connected extra services at any time.
  5. Parent Interviews gives no warranties regarding the correctness of the data collected with the Service or any potential corruption or loss of such data.

Limitation of Liability

You expressly understand and agree that Parent Interviews shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Parent Interviews has been advised of the possibility of such damages), resulting from: 1. the use or the inability to use the Parent Interviews service; 2. the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Parent Interviews service; 3. unauthorized access to or alteration of your transmissions or data; 4. statements or conduct of any third party on the Parent Interviews service; or 5. any other matter relating to the Parent Interviews service.

Any decisions or claims you make based on data from the Parent Interviews Service are your sole responsibility. Parent Interviews shall not be held liable for any such decisions or claims. In no event shall Parent Interviews total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.


You agree to indemnify, defend and hold harmless Parent Interviews and its officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorney fees) arising from your use of the Parent Interviews service, your violation of the terms of use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

You agree to immediately notify Parent Interviews of any unauthorized use of your account or any other breach of security known to you.

If any part of this Terms of Service would be determined by any competent authority to be invalid, unlawful or unenforceable, the remainder of the Terms of Service shall continue to be valid and enforceable to the fullest extent permitted by law.

— Last updated 9th October 2023