Terms of Service


By using the service provided on parentinterviews.co.nz website's ("Service"), a service of Learnspring Limited ("Parent Interviews"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Use of a Parent Interviews School Account

  1. You must use a valid email address for your Parent Interviews account.
  2. You must not use the Service for any illegal or abusive purposes.
  3. Only one account per school is allowed.
  4. You are solely responsible for the security of your account and keeping your password safe.
  5. Your contact details must be kept up to date. If we cannot contact you, your account will be suspended.

Use of a Parent Interviews Parent Account

  1. You must use a valid email address for your Parent Interviews account.
  2. You must not use the Service for any illegal or abusive purposes.
  3. You are solely responsible for the security of your account.

Payment and Billing

  1. The Parent Interviews Service is a subscription service. You pay in advance for each billing cycle on the first day of that cycle.
  2. Your Parent Interviews account will be not renewed automatically. You must renew your account before your subscription expires to keep using the Parent Interviews Service.
  3. Your school is responsible for all charges incurred related to your Parent Interviews account, including any applicable taxes or extra service fees.
  4. The first 7 days of a new account are free of charge and act as a free trial period. Unless you cancel your account before the billing is processed on the 7th day after signup you will be billed for the first billing cycle.

SMS Messages

Parent Interviews may provide services that involve sending SMS ("short message service") messages to users, such as event or interview reminders.

Sending SMS messages can be enabled or disabled for your schools account at any time. By enabling SMS messages:

  1. Parent Interviews will send SMS messages to parents who have signed up for the SMS service.
  2. Your school will be billed for the cost of all SMS messages sent to parents at the end of each calendar month.
  3. You will not be billed for messages where a successful delivery status cannot be determined.
  4. At any time, parents can reply with the word STOP to unsubscribe from any future SMS messages sent by Parent Interviews.
  5. Parent Interviews is not liable for the content of SMS messages.


Parent Interviews will send you emails relating to your membership, interviews and other activities on the Website, and for promoting and marketing other Parent Interviews products and Services to you. Parent Interviews may also send regular electronic newsletters to users. Newsletters will contain clear and obvious instructions for how you can unsubscribe from the mailing list.

Refund Policy

If you wish to ask for a refund or have an invoice cancelled, you need to send an email to [email protected] within 7 days (one week) of the invoice date. Please include your school name, the email you use to log in, and the invoice number of the invoice in question. We will action your request and refund the full amount within 7 working days.

Cancellation and Termination of Service

  1. You may at any time cancel your Parent Interviews account by sending an email to [email protected], provided that any past invoices have been paid.
  2. Any abuse of the Service will lead to termination of your account. Parent Interviews reserves the right to decide what is considered abuse of the Service.

Use of Customer's Name and School Name

Parent Interviews reserves the right to use your name and/or school name as a reference for marketing or promotional purposes on the parentinterviews.co.nz website and other communication with existing or potential Parent Interviews customers. To decline Parent Interviews this right you need to email [email protected] stating that you do not wish to be used as a reference.

Changes to Terms of Service

These Terms of Service may be updated from time to time without prior notice. The current Terms of Service are always available at https://parentinterviews.co.nz/terms.


  1. The Parent Interviews Service is provided "as is" and "as available".
  2. Parent Interviews reserves the right to modify the Service from time to time at any time, including adding and removing features and package types.
  3. Parent Interviews reserves the right to discontinue the Service at any time after a 30-day notice via email.
  4. Parent Interviews reserves the right to change the prices for the Service and any connected extra services at any time.
  5. Parent Interviews gives no warranties regarding the correctness of the data collected with the Service or any potential corruption or loss of such data.

Limitation of Liability

You expressly understand and agree that Parent Interviews shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Parent Interviews has been advised of the possibility of such damages), resulting from: 1. the use or the inability to use the Parent Interviews service; 2. the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Parent Interviews service; 3. unauthorized access to or alteration of your transmissions or data; 4. statements or conduct of any third party on the Parent Interviews service; or 5. any other matter relating to the Parent Interviews service.

Any decisions or claims you make based on data from the Parent Interviews Service are your sole responsibility. Parent Interviews shall not be held liable for any such decisions or claims. In no event shall Parent Interviews total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.


You agree to indemnify, defend and hold harmless Parent Interviews and its officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorney fees) arising from your use of the Parent Interviews service, your violation of the terms of use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

You agree to immediately notify Parent Interviews of any unauthorized use of your account or any other breach of security known to you.

If any part of this Terms of Service would be determined by any competent authority to be invalid, unlawful or unenforceable, the remainder of the Terms of Service shall continue to be valid and enforceable to the fullest extent permitted by law.

— Last updated 6th March 2015